Frequently Asked Questions

If your pet is already registered with BuddyID™, login to your member dashboard > Choose the pet > Click Add BuddyBadge™ > Enter the Badge Code (5 digits on the back) > Save Changes. Your tag is now linked to your microchip for life!

If your pet is not yet registered with BuddyID™, click here to register your microchip and link your tag! Or you can scan the tag and we’ll walk you through it step-by-step!

After your tag is linked, scan it to see what other people will see! Be sure to add important details about your pet. Enter anything you would want some one to know – medical conditions/medications, allergies, impairments, temperament. You could even enter reminder notes to yourself for vet appointments or medication refills. It’s YOUR pet, enter whatever is important to you! 

Need to update your information? Scan the tag and login!

Still need help? Call us 985-898-0811

If you do not activate the chip, no one knows who you are or how to contact you!
A shelter will read the microchip number, but no owner information is attached.   Your pet is at risk of being adopted or being euthanized if an owner cannot be found!

If someone finds your lost pet, the odds are high they will take him/her to a local shelter. This will waste time, cause anxiety for your pet and cost you money when you go to the shelter to claim your pet.

SafePlaces™ prevents all of that!  Once you are a member, log in and list two ‘Safe Places’. Neighbors, friends or family.  When your pet is found by someone, we will give that person the location of your nearest ‘Safe Place’.  Your pet is simply dropped off and never enters a shelter.  You can change your SafePlaces™ any time!

Now you can train your pet from anywhere, at anytime.  Just log in to your Member Dashboard, choose the video you need and train away!!  Free to members and updated frequently so training can be fun.

Simple.  Any type, any brand.  Our Registry is universal!  You do not even need to know the brand name.  You can even move pets from other registries here – so all of your pets can be managed in one place. 

Your pet’s chip is smaller than a grain of rice.  It is bio-compatible and safe.  It is located on the back, deeply under the skin between the shoulder blades.

If your pet is ever missing you can launch a free SearchALERT™!  Just call or log in to your account.  A SearchALERT™ is a nationwide notification placed on your pet’s microchip with this logo –  
The chip is flagged in our database AND in the national tracking system.  

The scanner sends a quick radio signal to the chip.  The pet feels nothing.  When the chip number appears in the scanner window, the shelter or veterinarian will then contact us to find the registered owner connected to the microchip number.

$26.95 is our one time fee. No gimmicks, no hidden fees, no renewal fees. And Lost Pet Alerts are always FREE. Yes, our SearchALERT™ feature is included. (We don’t think you should pay extra when your pet is lost!) Update your info at any time, too, at no charge. You will be protected by two nationally recognized databases.  For life.  No more fees. Ever.
New!  Our new ChipChecker™ allows anyone who finds your lost pet to reach you instantly. Check it out here. Your privacy is protected, too.

Call us immediately if your pet is lost OR log in to your web account and push the SearchALERT™ icon.  A Pet SearchALERT™ is immediately shown in our database and posted on the national system.  Send our official lost pet poster to your social network.  Call us for help and guidance.  When your pet is found, we will let you know – fast!

There is no charge to keep your contact info updated and secure.  Simply log in to your member account and make changes.  Update your SafePlaces™, too!

Yes.  An Alternate Contact can be provided and changed at any time.  Note: If your lost pet is found and we cannot reach you, your alternate will be called.

No.  No renewal fees. No annual fees.  Your registration is maintained with full Member Benefits for as long as you own the pet.  

Yes.  All information you provide to us is protected by our published Privacy Policy. View and read our entire Privacy Policy. 

You will be quickly enrolled in our nationwide database and have an immediate listing in the National Pet Microchip Lookup Tool.
You will also be given a Member Account and Web Dashboard:
• Print your certificate
• Download your Mobile Member Card
• Set up SearchALERT™
• Post a picture, shop and more!

Most countries require that a pet be microchipped in order to enter that country. The chip number must be 15-digits long and is referred to as an ISO chip (it meets the specifications of the International Standards Organization.)
You can order that chip here in our Store and have your vet install it.

> NEED THE DETAILS BY COUNTRY? The USDA has it all for you HERE.
Questions?  Call ~ (800) 434-2843.

Any microchipped pet can be registered here!  Even if you are already registered elsewhere, move all of your pets here and stop paying annual fees or extra charges.

Save time and money!  Pay only the initial registration set up fee, and never anything more. SearchALERT™ are free. Info changes are free. No more renewal fees.
Best of all…All of your pets will be in your web account together! Manage them with a click!

The fastest way to handle this is by phone.  Call us anytime at 800.434.2843. We will document your permission to transfer your pet to the new owner.
Fast and simple!
Note:  The new owner will be required to start over with their own private registration and fee.  They will then have their own Member Account, Certificate and SearchALERT™.

Yes.  Call 800.434.2843

Great! If the owner has registered the chip, get ready for a happy reunion!

Give us a call at 800.434.2843. We will ask you for the microchip number. (Located on the pet’s tag or via a scanner used at a vet office or shelter.)

Note: If the chip is NOT registered to an individual owner we will track it to the source – vet or rescue or breeder – to help facilitate the reunion.